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Frequently Asked Questions

How do I process an Instagram Reel?

Simply copy the URL of any public Instagram Reel and paste it into the input field on the Dashboard. Click "Process" and our AI will generate a summary, transcription, and tags within minutes.

What are API keys and why do I need them?

API keys are credentials that allow our service to access Instagram content and AI processing. Free tier users need to provide their own keys from RapidAPI and Google AI Studio. Paid plans include API access so you don't need to set up your own keys.

How do I get my own API keys?

Visit the API Setup Guide in the app for step-by-step instructions on obtaining keys from RapidAPI (for Instagram access) and Google AI Studio (for Gemini AI processing).

What happens when I reach my monthly limit?

When you reach your monthly processing limit, you won't be able to process new reels until your usage resets. You can upgrade your plan for higher limits or wait for the next billing cycle.

When does my monthly usage reset?

Your usage resets exactly one month from your account creation date. You can see your next reset date on the Analytics page.

Can I process private Instagram Reels?

No, ReelNotes can only process publicly accessible Instagram Reels. Private accounts or restricted content cannot be accessed by our service.

How accurate are the AI summaries?

Our AI uses Google's Gemini model which provides high-quality summaries. However, AI-generated content may occasionally contain errors. We recommend reviewing summaries for accuracy.

How do I delete my account?

You can delete your account from the Settings page. This will permanently remove all your data including saved reels, summaries, and account information within 30 days.

Need More Help?

Check out our API setup guide or send us feedback directly from the app.