Privacy Policy

Last updated: January 1, 2026

1. Introduction

Welcome to ReelNotes. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address, password (encrypted), and profile details when you create an account.
  • Usage Data: Information about how you use our service, including reels processed, features used, and interaction patterns.
  • Content Data: Instagram Reel URLs you submit for processing, generated summaries, tags, and transcriptions.
  • API Keys: If you use the free tier, your API keys are stored securely and encrypted.
  • Technical Data: IP address, browser type, device information, and cookies for service functionality.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process Instagram Reels and generate AI summaries
  • Manage your account and subscription
  • Send important service updates and notifications
  • Improve our AI models and service quality
  • Respond to your support requests
  • Detect and prevent fraud or abuse

4. Data Storage and Security

Your data is stored securely using Firebase/Google Cloud infrastructure with industry-standard encryption. We implement the following security measures:

  • All data is encrypted in transit (TLS/SSL) and at rest
  • API keys are encrypted before storage
  • We do not permanently store video content - only URLs and generated text
  • Regular security audits and updates
  • Access controls and authentication requirements

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Third-party services that help us operate (e.g., Google Cloud, Firebase, payment processors)
  • AI Processing: Google's Gemini AI for content analysis (subject to Google's privacy policy)
  • Legal Requirements: When required by law or to protect our rights

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Cookies

We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes.

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your data will be permanently removed within 30 days, except where retention is required by law.

9. Children's Privacy

ReelNotes is not intended for users under 13 years of age. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service.

11. Contact Us

If you have questions about this privacy policy or your data, please contact us at:

Email: privacy@reelnotes.app
Support: Use the feedback form in the app